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Introduction
This page provides guidance on creating an account on Red Hat Jira (issues.redhat.com) or Red Hat Confluence (spaces.redhat.com).
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Note: For the time being, Confluence admins need to create new Confluence accounts for users. Please send a request to rh-issues@redhat.com to request a new Confluence account. Ensure you have followed the instructions to create an account at the SSO portal (under "If you do not have an account at sso.redhat.com") before you request a Confluence account. |
Steps to create an account
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If you have an account at sso.redhat.com
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If you do not have an account at sso.redhat.com
Accessing Jira for the first time
Red Hat employees
- Fill out the Red Hat SSO new account form for employees. This will generate a request for an SSO user name. You will be sent an email asking you to confirm your email and set up a password (if you don't get an email, you can access the customer portal with your ID and reset your password from there).
- Access the Red Hat Jira URL: https://issues.redhat.com/
- Click the Log In button at the top right corner.
- Enter your SSO user name and password on the sso.redhat.com log-in page.
- If you have forgotten your password, select Forgot your password? and your password will be emailed to you.
- After logging into SSO, you will be redirected to Jira. Select your language preference and avatar.
Non-Red Hat employees
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- Red Hat Jira URL https://issues.redhat.com/
- Confluence URL https://spaces.redhat.com/
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- Access the Red Hat Jira URL at
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- Click on
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- the
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- Sign-Up button in the right top
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- corner.
- Create a Red Hat account at the SSO portal that appears by entering your email address and name and creating a password.
- After creating your Red Hat account, you will be redirected to Jira. If not, access it at https://issues
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- .redhat.com/ and log
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- Create an account at SSO portal using your Red Hat email
- in with the account information you just created.
Accessing Confluence for the first time
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| Confluence accounts are granted to Red Hat employees only, with a few exceptions (e.g., certain IBM employees who collaborate with Red Hat employees). |
Accessing Confluence (spaces.redhat.com) requires a valid SSO/customer portal account. If you already have a valid Red Hat Jira account, then you can request a Confluence account from the Jira and Confluence team by following the instructions below. If you don't have a valid Red Hat Jira account, you will need a valid SSO/customer portal account.
If you have a valid Red Hat Jira or SSO account
- Send a request to rh-issues@redhat.com and request a Confluence account.
- Include your name, email address, and SSO user name.
If you don't have a valid Red Hat Jira or SSO account
- Fill out the Red Hat SSO new account form for employees. You will be sent an email asking you to confirm your email and set up a password (if you don't get an email, you can access the customer portal with your ID and reset your password from there).
- Once you have a valid SSO user name and password, send a request to rh-issues@redhat.com and request a Confluence account.
- Include your name, email address, and SSO user name.
- Access the Red Hat Confluence URL: https://spaces.redhat.com/ and log in with your SSO user name and password.
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- Post successful login at SSO you will be redirected to Jira or Confluence based on the URL clicked earlier
- Select your language preference and avatar
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- Post successful login at SSO you will be redirected to Jira or Confluence based on the URL clicked earlier if not then hit Red Hat Jira URL or Confluence URL again
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- Browse your Project or request new (Jira)
- Browse Your space or request new on support (Confluence)
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- Browse your Project or request new (Jira)
- Browse Your space or request new on support (Confluence)
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- If you are still facing the issue please reach out to rh-issues@redhat.com
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