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Engineering partner management (EPM) requires that access to partner bugs be limited to Engineering and Support staff. Red Hat associates from other parts of Red Hat are not to be given full access to partner bugs. Their access is controlled per partner, when they are directly dealing with that partner and have approval from EPMengineering partner management, or on a bug-by-bug basis when users involved in the bug believe it is appropriate. The The see_partner_bugs group is how we manage this restriction based on a user's role in Bugzilla. Users are not added to this group directly; instead, they inherit membership based on their role (e.g., the support_staff packager, qe_staff, etc. groups grant membership).

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The redhat group is how we manage access to Jira issues with security level Red Hat Engineering Authorized. Users are not added to this group directly; instead, they inherit membership based on their role (e.g., redhat). Note that users who are in the packager or support_staff roles in Bugzilla (see previous section) will also have access to the Red Hat Engineering Authorized security level in Jira.

To be added to the redhat group in Bugzilla, you must apply for the redhat role. Access to that role in Bugzilla will grant you access to the redhat Bugzilla group, which in turn feeds the LDAP group bugzilla_redhat. Access to this LDAP group provides access to the Jira group Red Hat Engineering Authorized. To access roles, go to bugzilla.redhat.com > My Links > Workflows > Request Group Membership.

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Bugzilla role meta-group

Bugzilla group

LDAP group

Jira group

Security Level in Jira

redhat

redhat

bugzilla_redhat

Red Hat Bugzilla Authorized

Red Hat Engineering Authorized

packager

see_partner_bugs

bugzilla-see-partner-bugs

Red Hat Bugzilla See Partner Bugs

Red Hat Partner

Red Hat Engineering Authorized

support_staff

see_partner_bugs

bugzilla-see-partner-bugs

Red Hat Bugzilla See Partner Bugs

Red Hat Partner

Red Hat Engineering Authorized


Note

On-site partner engineers are not permitted access to internal groups, they are only permitted access to:

  • the redhat_partner_engineer_staff group
  • their own partner group
  • public groups 

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