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Atlassian Jira 8.20.x supports Personal Access Token to authenticate user accounts via API. Personal Access Tokens is a secure way to use scripts and integrate external applications. Red Hat Jira ( is adopting Personal Access Tokens over Basic Authentication, which passes the Username and Password to the application every time.  Basic Authentication will be decommissioned as of and will no longer be available to use with Red Hat Jira. 

Please review Personal Access Token - FAQ for more information

Create a new token (UI):

  1. Log in to Red Hat Jira (  and select your profile picture at the top right of the screen. Then from the left panel, choose Personal Access Tokens. 
  2. Select Create token.
    1. You can give your new token any name you want.
    2. (Optional) If you want, you can set your token to expire after a set number of days automatically. Please note, Once the Personal Access Token expires, you can't reactivate it. You must create a new token. 
  3. Click Create. Please copy the token and store it in a safe space. You won't be able to see your token once you click Close.