Page History

Jira is Red Hat's issue tracker and is used for tracking work related to both internal Red Hat efforts and customer-facing products. While not all

is publicly accessible, much of it is, and this page is intended to help you access the content you need.
Note that Jira is not an avenue for getting technical support with Red Hat products. If you are a Red Hat customer or partner and need technical assistance, please visit the Red Hat Customer Portal. 

For details about the support you can expect for issues you open against a Red Hat product, please review the Red Hat Customer PortalSupport Policy.Are you new to Jira?

Product documentation may help you find answers to questions and solutions to problems.

Red Hat Customers and Partners

If you are a customer or partner who is new to Red Hat Jira, the first step is to , you can browse public projects and search for issues without an account.

If you have needs beyond browsing public content, create a Customer Portal account (see  instructions). Once that account exists, you can use it which can then be used to log into Jira, and you'll be granted access to the public-facing content..

Red Hat Employees 

If you are a Red Hatter who is new to Red Hat Jira, use your Red Hat SSO login to log into Jira.
Product support guidance
For details about the support you can expect for issues you open against a Red Hat product, please review the Red Hat Support Policy.Product documentation may help you find answers to questions and solutions to problems.

Need help?

If you encounter issues when logging into or using Red Hat Jira, please email us at rh-issues@redhat.com to open a service request.

If you need help with your Customer Portal account or Red Hat subscription, please start  here.