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1. Fill out the Red Hat SSO new account form for employees. This will generate a request for an SSO user name. You will be sent an email asking you to confirm your email and set up a password (if you don't get an email, you can access the customer portal with your ID and reset your password from there).
2. Access the Red Hat Jira URL: https://issues.redhat.com/
3. Click the Log In button at the top right corner.
4. Enter your SSO user name and password on the sso.redhat.com log-in page. 
   1. If you have forgotten your password, select Forgot your password? and your password will be emailed to you.
5. After logging into SSO, you will be redirected to Jira. Select your language preference and avatar. 

Non-Red Hat employees

1. For non-Red Hat employees, access Access the Red Hat Jira URL at https://issues.redhat.com/
2. Click on the Sign-Up button in the right top corner. 
3. Create a Red Hat account at the SSO portal that appears by entering your email address and name and creating a password.  
4. After creating your Red Hat account, you will be redirected to Jira. If not, access it at https://issues.redhat.com/ and log in with the account information you just created. 

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