Jira is Red Hat's issue tracker used for tracking work related to both internal Red Hat efforts and customer-facing products.

Much of the content in Red Hat Jira does not require an account to access. You can browse public projects and search for issues without an account.

Jira is not an avenue for getting technical support with Red Hat products. If you are a Red Hat customer or partner and need technical assistance, please visit the Red Hat Customer Portal. 

For details about the support you can expect for issues you open against a Red Hat product, please review the Red Hat Support Policy.

Product documentation may help you find answers to questions and solutions to problems.

Red Hat Customers and Partners

If you are a customer or partner who is new to Red Hat Jira, you can browse public projects and search for issues without an account.

If you have needs beyond browsing public content, create a Customer Portal account (see instructions), which can then be used to log into Jira.

Red Hat Employees 

If you are new to Red Hat Jira, use your Red Hat SSO login to log into Jira. 

Need help?

If you encounter issues when logging into or using Red Hat Jira, please email us at rh-issues@redhat.com to open a service request.

If you need help with your Customer Portal account or Red Hat subscription, please start here.

 


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