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Summary: We are migrating Jira, Confluence, and Jira Service Management from Data Center to Atlassian Cloud. Exact date to be announced, but our current target is mid-Q1 2026.The migration will happen either March 7-8 OR March 14-15.
What is happening?
- Red Hat is migrating its existing Jira, Jira Service Management (JSM), and Confluence Data Center instances to Atlassian Cloud.
- The migration is structured as an initial "lift and shift" of current tools and compatible third-party applications, followed by a future focus on modernization.
- Primary drivers for this migration include enhancing efficiency, reducing time to value, increasing performance reliability, and a more streamlined user experience.
- Our main objective is to ensure the migration does not introduce unintentional regression of functionality to any user.
When is the migration?
- Currently targeting a migration date between mid-Q1
- Exact dates to be announced. The migration will occur over a weekend to minimize disruptions. Go-live is Monday, March 16. The migration will start sometime on the afternoon or evening (NA-time) on Friday, March 13 and continue through the weekend (March 14-15). During that weekend and after migration, our current Data Center instance will become read-only.
Who is impacted?
- All users of Jira (issues.redhat.com), Confluence (spaces.redhat.com), and Jira Service Management across Red Hat, including project owners and admins, and collaborative partners will migrate to the new Atlassian Cloud instance.
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- After migration, you will log in using your primary company email address (the one you use for your internal company systems), not your current @redhat.com email.
- Partners who wish to retain their Jira account history (comments, created issues, assigned issues, and other related data) tied to their current @redhat.com account, will need to share their primary company email address with us. Look at for a communication with more information.
- More details on the justification for why partners need to use their company email addresses to log in, is documented in our User Account Policy here.