If you are experiencing an issue with Jira or Confluence, please submit a support ticket here: https://issues.redhat.com/servicedesk/customer/portal/2 (Jira) or https://issues.redhat.com/servicedesk/customer/portal/2/group/4 (Confluence). Choose the category that best matches the issue you are having.
If you are not a Red Hatter and do not have a customer portal account, you will need to create one in order to access the support ticket link. See See Access to support for non-Red Hatters